CLOSED - Job Opportunity - Retail Supervisor (Part-Time)

Sofie Meier
July 11, 2022

We are looking for a Retail Supervisor to join our team of volunteers and Retail & Enterprise Manager at our retail shop on Alloa High Street. The successful candidate will provide day to day management of the shop on their working days, providing effective support for our team of dedicated volunteers, and supporting the recruitment, induction, and on-going training of volunteers for the shop.

The post holder will ensure appropriate standards of security and health and safety in the shop, and be responsible for good management of stock to provide a high-quality retail service, and meet ambitious sales targets.

Key Responsibilities

To maximise income and achieve sales targets in the Shop at 16 High Street, Alloa, and by way of wider opportunities such as pop up shops across Clackmannanshire.
To ensure that the shop premises are always clean and tidy and that goods are displayed in an attractive and presentable manner – develop a programme of themed window displays.
To act as keyholder – to open and close the shop for agreed trading hours and ensure that the premises are secure on leaving. To respond to emergency call out if and when necessary.
To recruit, train, support and supervise retail volunteers, encouraging an active interest in the shop and the work of Home-Start Clackmannanshire.
To assist our Retail & Enterprise Manager with planning rotas, and supporting with holiday cover as necessary.
To generate stock donations to meet sales requirements; accept, sort, price and display stock in accordance with Home-Start Clackmannanshire’s guidelines.
To take responsibility for stock control, including disposal of unsold donations at the best possible return.
To work with the Retail & Enterprise Manager and CEO to:
- Publicise the charity shop (making use of social media);
- Enhance the image of Home-Start Clackmannanshire;
- Ensure that all queries about Home-Start Clackmannanshire’s services are signposted to its main office and that information held at the shop is up to date;
- Maintain good relations with the public, trade councils, landlords and neighbouring retailers.
To support with reporting to the CEO on the performance of the shop; its staff, and volunteers.
To ensure that all Home-Start Clackmannanshire’s administrative and financial procedures are followed including banking, cash register reconciliation, weekly returns, and volunteer records.
To work closely with the team/CEO to ensure that any problems in the shop are resolved quickly and effectively.
To ensure that staff and volunteers are aware of and comply with Home-Start Clackmannanshire’s Health and Safety Policy. To ensure statutory responsibilities are met concerning fire regulations. To report to the Retail & Enterprise Manager/ CEO any incidents or potential incidents in the charity shop’s premises to comply with Home-Start Clackmannanshire’s Health and Safety Policy.
To ensure that Home-Start Clackmannanshire’s Equality and Diversity Policy is adhered to.
Any other duties which are consistent with the duties and responsibilities of the post.

Terms & Conditions

Salary: £19,838 pro-rata
- Living Wage
- £10.90 per hour
- 26 hours per week (over 4 days – 6 ½ hours per day)
The post holder will work 26 hours over 4 days. This will be done on a two-week rota basis, typically requiring:
- Week 1 – Wednesday, Thursday, Friday, Saturday
  Week 2 – Tuesday, Wednesday, Thursday, Friday
Some flexibility in hours will be required from time to time; for example, to support holiday cover.
Usual place of work will be the shop (16 High Street, Alloa), but some travel around Clackmannanshire is expected to support donation collections, and pop-up shop opportunities. Travel expenses will be reimbursed.
Annual leave entitlement of 4 weeks (104 hours) annually, plus pro rata’d public holidays (65 hours).
Responsible for: Volunteers
Accountable to: Retail & Enterprise Manager
This job description will be reviewed from time to time and may be updated through consultation with the post holder, depending on the changing needs of the charity.

Application Notes

Closing date for applications – COB Friday 04th August 2023
Interviews expected w/b 14th August 2023
Please return your completed application form:
- via email to our Office Manager, Linda at linda@hsclacks.co.uk
- or post it via mail to Home-Start Clackmannanshire, 92-94 Alloa Business Centre, Whins Road, Alloa, FK10 3SA in good time ahead of the closing date.